Clifton’s Story

“I love being part of a major change in people’s lives.”

“Ko Clifton tōku ingoa. I was born in Wellington but lived in Ōpōtiki for the first 13 years of my life. I was raised by my Koro and Nanny in a whole house full of cousins and aunties and uncles. We grew up on the family farm. They had 14 children, so we were never without whānau around us. My favourite thing to do growing up was to ride my horse with my brother and cousins, down to the river for a swim or up the bush for a hunt, just exploring.

My mother spent most of her time in Australia and down in Wellington. Then, out of nowhere, when I was 12 years old she turned up, and my brother and I went to live with her in Wellington.

I have worked in a number of different jobs over the years. I started off in the family taxi office in Miramar as soon as I left Rongotai College. I have worked in the sugar cane fields of Fiji; I have had work with other whānau up in Ōpōtiki in kiwifruit orchards. Back in the early 2000s I worked for a time as a forklift operator.

I was working for Fletcher Construction when the first lockdown began. When all the work stopped, I lost my job and my income. I was trapped in Wellington with no whānau support and nowhere to stay. I had to move into emergency accommodation.

Clifton volunteered his time to support the DCM Foodbank Appeal in May.

When was the first time I heard about DCM? It was during that first lockdown, and I was at AC International. There were three of us in the one room – myself and my two adult daughters. I saw a pamphlet about DCM, and gave them a call. Steph answered. I think originally I was asking for food, for a food parcel. It was a proper lockdown, and DCM was only open at very specific times. Steph told me to come down on the Wednesday morning, and I did.

I told Steph that there were three of us in the same room. She said “we can’t have that” and got straight on to it. Paula arranged for us to move to two rooms at Halswell. My room number was Room 24, I remember that clearly. I was in one room, and the two girls were in the other.

Once I was settled in at Halswell, Kat and Peni from DCM came over to speak to me – about getting housed! They spoke to me about finding the right place. I told them about the issues I had had, with places in certain suburbs where family and others from my past would come by. It was not so good. We agreed that I needed an apartment where others couldn’t just come in to my whare, and that it needed to be in the city. And it sure was meant to be! They offered me, Clifton, a place on Clifton Terrace! And I moved in – on 31 August 2020.

Clifton with George on Super Saturday vaccine day.

DCM supports people like me in so many ways. Not just with housing and food parcels, but I have also seen the audiologist, the dentist and the Te Aro Health nurses. I have been vaccinated at DCM – I had my first two shots there, and went off myself to get my booster. When I was in emergency housing, I would regularly come to Te Hāpai to get out and about and away from emergency housing for a while. I was always made welcome; the DCM kaimahi were genuinely interested in getting to know me, and hearing what my own hopes and dreams were. It was one of the DCM team, Dom, who supported and encouraged me to stop smoking.

And then, a month after I moved in to my place, Kat asked me if I would like to work at DCM. I knew Fabian, and I had wondered how he came to get a job at DCM. The next step was for me to be part of one of the Peer Support courses which DCM offers to people who are interested in a kaiāwhina* role.

No sooner was that done, than Kat came back to see me. She helped me with my CV and a cover letter. Then I had an interview at DCM – with Natalia and Paula. They asked me what sort of work I was interested in. I said I would love to work with the Outreach team, and they immediately agreed. They listened to me, to what I was keen to do. It was the ultimate miracle.

Clifton is always looking out for ways to support others. He has stepped up to help all of DCM’s teams at one time or another. He enjoys working with Evan to deliver the Te Awatea programme (left) and participating in DCM training and team-building days (with Moses, Bella and Michelle at right).

Since then, I have got to be involved right across the many areas of DCM’s mahi. I am part of the Outreach team, but I have also been out with Arieta, Adriana and George from DCM’s Aro Mai Housing First team and with Nadeeka to support our Sustaining Tenancies mahi. I have worked in Te Hāpai, and on DCM’s Te Awatea programme. I have been part of the team delivering our Community Connections programme. I was even at the very first session when we launched the programme at Newlands.

I love the patience and resilience of DCM. We roll with it. When whānau are ready, we go forward with them. If they are not ready today, we will try again tomorrow. There are endless chances. We won’t give up on you.

And now, I have been able to add more mahi in to my week. I have also joined the Take 10 team, working with youth. On a Saturday night, we are out from 9pm–4am in the city, connecting to young people, checking that they are safe, even paying for them to get an Uber home when this is what needs to happen. We offer water, sweets, etc., to get the young people to connect with us so that we can check in with them. All the DCM whānau seem to go by! They greet me, wonder what I am doing there.

The way DCM has stepped up during this pandemic has been ever so encouraging and inspiring. They have come up with ways of supporting those who need it most, regardless of the traffic light system or regular lockdowns. That’s what separates DCM from other community services – the constancy of our level of passion for the work we do. It has been exceptionally impressive – the aroha and manaakitanga I have experienced and have seen others experience over my time at DCM – first as whānau, and now as a kaimahi.”

Clifton with his team leader, Natalia, outside DCM in Lukes Lane.

Natalia

“Clifton is the type of person who will do anything for anyone. He is generous with his time, cares about his colleagues and keeps his eyes and ears open for ways that he can help people. Clifton also loves learning. It’s one of his great strengths – he listens, watches, and then tries something himself. He also asks for feedback from colleagues which shows great strength of character and humility. He is always open to doing things differently or better.

Clifton has covered so much work for DCM including supporting us on outreach visits, running manaakitanga in Te Hāpai, coaching new kaiāwhina, moving furniture for whānau who have become housed, supporting community connections mahi, and sharing his own story in Te Awatea to help whānau open up and share their story. He’s probably the only DCM staff member who has worked across all services and all teams.

How would I describe Clifton? He is collaborative, humble, kind, patient and always supportive. Of both his colleagues – those he works alongside here at DCM – and of whānau.”

Clifton is always ready to lend a helping hand – whether it is cleaning up the hall after one of DCM’s Community Connections afternoons (left) or staying behind with Fiona after DCM’s last AGM to do the dishes and tidy up (right).

Words by Michelle Scott.